INTERNET PHONE SYSTEM

INTERNET PHONE SYSTEM

Category: (CE)

9 new, starting at $13.00

5 used, starting at $9.99

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Editorial Reviews

PRODUCT FEATURES:5.8 GHz digital spread spectrum technologyExpandable up to 4 handsets using one connectionAuto configurationBuilt-in WAN and LAN portsFirewallIntegrated broadband telephone adapterOne-touch access to Vonage voicemail serviceSecurity protectionVPN pass-throughWeb-based browser50 name and number phonebook directoryBacklit displayCaller ID/call waitingConference an outside call between handsetsHandset speakerphoneHeadset compatibleIntercom between handsetsTransfer calls between handsetsTrilingual promptsVoicemail waiting indicator

Customer Reviews

poor reliability

Reviewed by D. Adams, 2009-02-12

I had a power supply go bad but you can't just get a power supply, you have to buy the whole system or a handset and charger (if you can find one). Now all we get is static, I'm switching to the router so I can use a real phone. It's a little disappointing because I like Vtech. Biggest issue with me is you can't get any help from Vtech because it's a Vonage product and Vonage acts like they have no idea what to do about it. I would not buy this product again.

Same power supply issue...

Reviewed by Jessica L. Champion, 2008-12-07

I bought this phone about a year and a half ago, and after about 8 months the base station stopped working. I called Vonage customer service and they were surprisingly helpful considering the horror stories that I have heard about them. They said the power supply was faulty, and it was a known issue, and they would ship us a new one ASAP. We received the new adapter within a few days, and we were back in business. Haven't had any problems since, but just recently the battery power has diminished significantly, but I assume they sell replacement batteries? We'll see...

Stay away from this pice of junk

Reviewed by M. Ramirez, 2008-08-16

Bought one had it for 9 months or so, unexpectedly it died, called customer service, awfull experience, almost a nightmare. They now the power adapter is faulty. Why are they still selling it? Anyway after a LOT of calls to customer service and 4 months later they shipped a power adapter replacement, back to normal again this time for only 4 months died again. Stay away from this.

Piece o' junk

Reviewed by Ben Jeppi, 2008-08-02

Had it for just over a year. We have had significant issues with it most of that time. Now, the battery life is about 5 minutes. That doesn't really matter though, as the microphone stopped working on it about a month ago so it's just a very expensive answering machine/caller ID now with no way to effectively take calls.

Buy something else.

Unreliable Phone System

Reviewed by L. Whealon, 2008-07-15

Purchased this product when we signed up with Vonage. The system worked great for a while then suddenly the base unit quit working. Since I'm out of US and thought it would be too hard to go through customer service I purchased another of the very same system. Now after 4 months of use the very same problem has occurred. On my own I isolated the problem to the power supply since the base works using another similar power supply, at least I can still use the phone.

I have yet to use the customer service but overall very unreliable system.